Shearious Question: Are “Quick” or “Express” Services Worth My Time? Some of my salon friends have suggested I create a quick or express menu with shortened versions of my most popular services (I.e. a blowout.) I’m concerned...

It’s hard to believe that tax season is almost over. As a new professional, this might be your first time filing. For many, tax season can be a stressful time, but it can be easy if you're prepared (see our blog post here about making it easier...

Building a successful salon and spa business requires excellent technical skill, great communication, strong marketing and excellent customer service. Once you’re off and running there’s no limit to your potential. As you grow and become...

There’s nothing like the feeling of receiving a tip from your happy, satisfied, and thankful customer. It’s their way of saying, “Thank you, job well done!” I always loved the feeling at the end of my workday when I would reach...

When it comes to saving for your retirement, I’m sure you’ve heard all the cautionary advice, like, “If you want a good life in the future, contribute today.” While this advice might be true, the reality for many beauty professionals...

SITUATION: I have a stylist who has been with me almost 9 years and came with experience. Our work day is 9-5 and she says that because she's a senior stylist and on commission that she should be able to leave when she finishes her scheduled clients...

SITUATION: I’m going to raise my prices do I let my clients know in advance? SITUATION REVIEW: Price increases are always great news for service providers and the salon/spa, however, it’s not always music to your client’s ears. There...

When facilitating classes for stylists, I’m always met with this pressing question; how do I increase service pricing without disturbing my client base? Pricing can be a touchy subject. Here are 5 steps that will help you along your way…...

SITUATION: I’m working as an esthetician and struggle with introducing makeup to my customers after a facial or after a facial waxing services. SITUATION REVIEW: You’re not alone. Many salon professionals, not just estheticians, find it...

SITUATION : I haven’t raised my prices in the past 3 years. What suggestions do you have for me to increase my prices and not lose my clients? SITUATION REVIEW: Raising prices is always a hot topic and the thought of raising prices can be extremely...

When asked if we want to earn more money, most of us would give a resounding YES! The thing is, if you want to get paid more there is a catch…you need to earn a raise. Nothing in life ever comes for free (unless you win the lottery and technically...

Have you ever thought about where are businesses born or what would possess someone to dare to open their own business? Is it pure luck or being at the right place at the right time? Are some born with an ownership gene? What if it is just the snowball...