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Patti Wanamaker
over 4 years ago
Business
In The Salon and Spa
Shearious Questions: How Do I Tell My Manager I'm Pregnant?
Shearious Questions: I’m pregnant and I’m worried about taking time off from my job at the salon when the baby comes. How do I tell my manager? What if she replaces me when I tell her? Help! Whether you’re expecting your first child...
Patti Wanamaker
over 4 years ago
Business
In The Salon and Spa
Shearious Questions: Setting Consistent Pricing
Shearious Question: I recently raised my prices but purposely kept my rates lower for a client who is struggling financially. I'm happy to do this for her because she's been a client since I first started working and I feel like I owe it to her...
Patti Wanamaker
over 4 years ago
Business
In The Salon and Spa
Shearious Question: Dealing with Dishonest Co-Workers
Being privy to sensitive knowledge in the workplace can be stressful. If you witness a team member doing something unethical, such as stealing money or goods from the company, speaking to your employer can be a delicate matter. Before you approach your...
Patti Wanamaker
over 5 years ago
Business
Customer Service
Shearious Questions: Extreme Client Makeovers
Have you ever had a client who seemingly out of the blue (or after a big life event: divorce, engagement, pregnancy, new job) wanted an extreme makeover that seemed out of character for them? Here's how to tackle these delicate situations. ...
Patti Wanamaker
over 5 years ago
Business
Marketing
Are You Getting the Most Out of Gift Certificate Sales?
With the busy holiday season quickly approaching and the forecast for gift certificate sales on the rise, it’s time to think about your holiday gift certificate or card sales. I’m not just talking about selling them; I’m asking if you’re...
Patti Wanamaker
over 5 years ago
Business
In The Salon and Spa
Shearious Question: Paycheck Switch
SITUATION: Paycheck Switch: I am 1099 at the spa I work at and have been there going on six months. I go in today and the owner told me that her accountant said I cannot be paid weekly anymore. I was told that I must be paid on the same schedule as her...
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Patti Wanamaker
over 5 years ago
Business
In The Salon and Spa
Shearious Questions: My Owner Won't Pay For Services
SITUATION: Every time the owner of my spa schedules a service with me she doesn’t pay (not even a tip!) I’m upset because I could be working with a paying client during her service. What should I do? SITUATION REVIEW : This can be a touchy...
Patti Wanamaker
over 5 years ago
Business
In The Salon and Spa
Shearious Questions: Building A Training Program
SITUATION: I’m considering implementing a training program. I’m looking for any suggestions or recommendations to help get me started. Can you help? SITUATION REVIEW: The quality of services that your team provides to salon or spa customers...
MiladyPro
over 7 years ago
Business
In The Salon and Spa
Shearious Questions: How Do I Start Over In The Beauty Industry?
SHEARIOUS Question : I was initially licensed 14 years ago and began working for various department store salons that all closed down. I became frustrated and gave up my passion and left the industry. Now, I live in a major metro area and I want the career...
MiladyPro
over 7 years ago
Business
In The Salon and Spa
Shearious Questions: Should I Sign A Non-Compete Contract With My Salon?
SHEARIOUS QUESTION: I just moved from Kentucky and the salon I would like to work at in Michigan wants me to sign a non-compete contract consisting of me not being able to work within a 10 mile radius for a period of 2 years after termination. Is this...
MiladyPro
over 6 years ago
Business
In The Salon and Spa
Shearious Questions: Help For The Only Skin Pro In A Hair Salon
SITUATION: I recently accepted a job as a skin care specialist in a hair salon. I love the salon; the challenge is the salon isn’t known for skin care or other spa services. What is the most effective way to create awareness and build a skin care...
MiladyPro
over 6 years ago
Business
Customer Service
Shearious Question: How Do I Show Them I Care?
SITUATION: I’m looking for ways to show appreciation and gratitude to my awesome clients for years of business. The problem is I am on a limited budget. Any ideas? SITUATION REVIEW: Customers are the lifeline of the salon and spa. Let’s...
MiladyPro
over 6 years ago
Business
Customer Service
Shearious Questions: When Do I Tell My Clients About A Price Change?
SITUATION: I’m going to raise my prices do I let my clients know in advance? SITUATION REVIEW: Price increases are always great news for service providers and the salon/spa, however, it’s not always music to your client’s ears. There...
MiladyPro
over 6 years ago
Business
In The Salon and Spa
Shearious Questions: Should I Create A Digital Portfolio Or Is My Instagram Enough?
SITUATION: Should I create a digital portfolio or is my Instagram enough? SITUATION REVIEW: There’s no question about it. In today’s digital age, we have many options when it comes to self-promotion. Long gone are the days for print portfolios...
MiladyPro
over 6 years ago
Business
In The Salon and Spa
Shearious Questions: To Follow Or Not To Follow?
SITUATION: One of my fellow stylists just opened her own salon. I think I want to move with her but I don’t want to ruin my relationship with my current employer. What should I do? SITUATION Review: This is a great question! At some point in everyone’s...
MiladyPro
over 6 years ago
Business
In The Salon and Spa
Shearious Questions: Is A "No Kids" Policy Okay?
SITUATION: Question, the past couple days I feel as if I have had a lot of extra kids coming along or people asking about kids cuts (in a neighborhood online forum), I don't want this to be a kids salon at all. In past years I have maybe a half dozen...
MiladyPro
over 6 years ago
Business
In The Salon and Spa
Shearious Questions: Can I Color My Pregnant Client's Hair?
SITUATION: Several of my clients are pregnant and asking me whether or not color is safe for them to have while pregnant. I’ve never heard that it’s not, can you help? SITUATION Review: F or century’s pregnant women have been coloring...
MiladyPro
over 6 years ago
Business
Marketing
Shearious Questions: My Owner Is Lazy And I Think It's Hurting My Business
SITUATION: My owner is being lazy about marketing the salon I work in and subsequently marketing my work in the way I feel they should be. What should I do? Should I be looking elsewhere? SITUATION Review: Marketing and advertising come in all shapes...
MiladyPro
over 6 years ago
Business
In The Salon and Spa
Shearious Questions: Being A New Hairdresser Is Making Me Broke!
SITUATION: I don’t know what to do. I’m not growing as fast in my business as I want, my mom is on my case to get a second job to pay my bills and I feel like maybe I wasn’t cut out for this career. I love doing hair, I love working...
MiladyPro
over 6 years ago
Business
Customer Service
Shearious Questions: How Can I Give Back Through The Beauty Industry?
SITUATION: Lately, I've been reading a lot of stories about stylists giving back to the industry in incredible ways. I really want to start giving back, but don’t know where to start.Help! SITUATION Review: Nothing is better than a cheerful...
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