Shearious Question: I was told that my website doesn’t work on my client's cell phone. Is it important to fix it? How can I fix it? There is no question that we live in the digital age, and that means your current customers and potential new...

When you are managing a salon or spa, it's hard to put yourself in a customer's shoes. Think about the businesses you support: the stores where you buy your makeup, the restaurants you visit. Do they have easy-to-use websites where you can make...