
Effective Decision Making (Online Class)
MiladyPro offers top soft skills classes to ensure that licensed professionals are learning what it takes to move the needle in our industry. In this two-hour online class, you’ll master the next-level skills needed to make the hard decisions only salon and spa professionals face, from breaking down communication barriers to dealing with unhappy clients.
Using quizzes, interactive activities, and videos this online class will help you manage conflict in a professional salon or spa setting, building from basic to advanced effective decision-making skills.

Table of Contents
1. Solving Problems.
2. Breaking Down Communication Barriers.
3. Managing Conflict.
4. Dealing with Unhappy Customers.
5. Test: Check Your Mastery.
2. Breaking Down Communication Barriers.
3. Managing Conflict.
4. Dealing with Unhappy Customers.
5. Test: Check Your Mastery.